The general business conditions govern the rights and obligations between BOKO TIK-TAK, BOŽO SENICA SP and users of the Vabca online store. By using the website and placing an order, the user confirms that he is familiar with these conditions and agrees with them.

5.2 Registration and Access
User registration on the website is voluntary. The user can also place an order without registration, but registration enables faster and easier shopping and access to additional functions such as order history, customized offers, order tracking, etc.

5.3 Conclusion of the contract
The purchase contract is concluded the moment BOKO TIK-TAK, BOŽO SENICA SP confirms the user's order. Order confirmation is done via e-mail, which also includes an overview of the ordered products, price and estimated delivery time.

5.4 Pricing and Payment
All prices on the website are stated in euros (€) and include VAT. BOKO TIK-TAK, BOŽO SENICA SP reserves the right to change prices without prior notice. The price does not include delivery costs, which are charged separately. Payment can be made using various payment methods available at checkout.

5.5 Delivery
Delivery is organized through various delivery partners who ensure fast and reliable delivery of ordered products. Delivery costs are charged according to the value, weight and place of delivery of the order. The user is informed about the current status of the delivery via e-mail or by tracking the order on the website.

3.6 Delivery period
Delivery times vary depending on the selected delivery service and delivery location. Delivery in Slovenia is usually made within 2-5 working days, but for more detailed information, you can check the delivery information page. In case of delay, we will inform you about it in time. If the product is out of stock, we will notify you and give you the choice between waiting, exchanging the product or refunding the purchase price.

3.7 Liability for damage during transport
The company BOKO TIK-TAK, BOŽO SENICA SP does not assume responsibility for damages that occur during delivery, if the goods are properly packed and forwarded to the delivery service. All damages caused during transport must be reported immediately after receiving the goods, namely to the delivery service and the company BOKO TIK-TAK, BOŽO SENICA SP. In case of damaged packaging or products, we will provide you with appropriate assistance in resolving the complaint.

5.8 Return of products and withdrawal from the contract
According to the ZVPot, the buyer has the right to withdraw from the contract within 14 days of taking over the goods without giving a reason. The buyer must send the company a written statement of withdrawal from the contract and return the goods at his own expense. The goods must be returned undamaged, in the original packaging and with all the attached documents.

5.9 Complaints and warranty
Complaints are possible in the event of a product defect, incorrect delivery or damage during transport. The buyer must file a complaint within eight days of receiving the goods, in writing to Šmarska cesta 11, 8290 Sevnica or by mail to vabca.ribolov@gmail.com . The invoice and proof of the defect (e.g. photos) must be attached to the complaint.

If the complaint is justified, we will repair the product, replace it or refund the purchase price as soon as possible, but no later than within 30 days of receiving the complaint. In the event of a justified complaint, the costs of returning the goods are entirely borne by BOKO TIK-TAK, BOŽO SENICA SP

The warranty for the products is valid in accordance with the legislation and the manufacturer's instructions, which is stated in the product description on the website. The guarantee can be claimed upon presentation of the original invoice and the completed guarantee form. If the product has a longer warranty period than required by law, this is specifically stated in the product description.

5.10 Limitation of Liability
The company BOKO TIK-TAK, BOŽO SENICA SP strives to ensure the accuracy and up-to-dateness of the information on the website, but does not guarantee their accuracy or completeness. The company is not responsible for any errors or omissions in the content of the website, nor for any non-functioning of the website due to technical problems.

The company BOKO TIK-TAK, BOŽO SENICA SP is also not responsible for the possible consequences of incorrect use of products, failure to follow the instructions for use or improper use of the website. In any case, the company's liability is limited to the amount of the purchase price paid for the product that is the subject of the dispute.

5.11 Changes to business conditions
BOKO TIK-TAK, BOŽO SENICA SP reserves the right to change these general business conditions without prior notice. All changes come into effect on the day of publication on the website. Users are bound by those versions of the conditions that were in effect at the time the order was placed.

5.12 Complaints and amicable resolution of disputes
BOKO TIK-TAK, BOŽO SENICA SP strives to resolve all complaints and disputes amicably and in the shortest possible time. Users can send complaints to vabca.ribolov@gmail.com or by mail to Šmarska cesta 11, 8290 Sevnica . The company will respond to the complaint within 15 days of receipt.

In the event that an amicable settlement of the dispute is not possible, the court in Sevnica, Slovenia is competent to resolve disputes. Consumers can also use the Online Dispute Resolution (ODR) platform provided by the European Commission to resolve disputes.